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  1. On the Request Category page, click Activities tab.



    The list of activities appears, with their respective IdsIDs, Names and Categories.

  2. To edit an activity, right-click the activity of your choice and select Edit Activity.



    The Activity page appears.



    The Activity ID is a non-editable field. Only during the creation of an activity, it is possible to edit the Activity ID

  3. Edit the activity based on your needs and requirements. Once the proceedings are completed, click Update.



    A confirmation message, indicating a successful save, appears.



  4. Click Ok.

  5. To delete an activity, right-click the activity of your choice and select Delete Activity.



    A warning message appears, prompting for the deletion of the selected activity appears.



  6. Click Ok.

    A confirmation message, indicating a successful deletion, appears.



  7. Click Ok.