Alerts Management

Canvas provides a configurable Alerts system that feeds off its internal Event system to enable alert delivery of any events happening within the system. This provides a tremendous advantage in the form of enabling alert purely through configuration along option for the users to subscribe and unsubscribe to alerts.

Features:

  • It provides the ability to attach more than one alert to an Event.
  • It supports multilingual alert message templates.
  • It provides multichannel delivery support. The default support provided for SMTP, SMS, and Channel Inbox.
  • It supports templates setting at channel level.
  • It supports setting alerts targeted by Delivery Channel.
  • It provides extension hooks at alert definition for identification of recipients of the alert.
  • It provides user subscription management for alerts.
  • It provides alerts linkage to Entitlement setup that allows users to access and receive only entitled alerts.