The prerequisites for enabling print option for mobile apps are as follows:

It is assumed that you have already set up the centralized mobile build server for packaging your apps. If not, please follow the instructions in the following documents:
Canvas Technology - Mac PC Setup for Centralized Mobile Build Server (CMBS)
Canvas Technology - Packaging Mobile Apps Using CMBS
Ensure that your iOS or Android devices and your printer are connected to the same Wi-Fi network and you're within that Wi-Fi range. Follow the instructions provided by the printer's manufacturer to connect to the printer.

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