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About Page

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The users can access the About Page to view the app and device details. The app's About Page will include the following details:

  • App VersionVersion Indicates the version of the mobile app that is being used currently.
  • App Name - Name  – Indicates the name of the mobile app.
  • Device IDUnique Indicates the unique identification number of the device.
  • Platform – Indicates whether the mobile app has been is packaged for Android or iOS platform.
  • Operating System VersionVersion Indicates the version of the device's operating system.
  • Manufacturer – The Indicates the manufacturer of the device.
  • ModelModel Indicates the model number of the device.
  • ResolutionScreen Indicates the screen resolution of the device.
  • Rooted -  – Indicates whether the operating system can be unlocked to install unapproved apps, update the OS and so on.

There is a small difference in how the About Page of an app is displayed in an Android and iOS device.

In an Android device, the About Page can be accessed from a menu option, button or link within the app and the page looks something like the . The following screen shot shows a sample About Page:

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In an iOS device, when you click a menu option, button or link within the app, the app's About Page will open opens in the device's default Settings Page as shown in the following screen shot:

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Send Logs

The Send Logs : If feature enables end-users to send the mobile app's logs to the support team when there is an issue with the app, the user mobile app. The end users can send the app's logs to the app support team by clicking a menu option, button or link within the app. A sample The following screen shot is as followsshows a sample app error log email: Image Removed

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