About Page and Send Logs
- Ravikumar Babu CTOO (Unlicensed)
About Page
The users can access the About Page to view the app and device details. The app's About Page will include the following details:
- App Version – Indicates the version of the mobile app that is being used currently.
- App Name – Indicates the name of the mobile app.
- Device ID – Indicates the unique identification number of the device.
- Platform – Indicates whether the mobile app is packaged for Android or iOS platform.
- Operating System Version – Indicates the version of the device's operating system.
- Manufacturer – Indicates the manufacturer of the device.
- Model – Indicates the model number of the device.
- Resolution – Indicates the screen resolution of the device.
- Rooted – Indicates whether the operating system can be unlocked to install unapproved apps, update the OS and so on.
There is a small difference in how the About Page of an app is displayed in an Android and iOS device.
In an Android device, the About Page can be accessed from a menu option, button or link within the app. The following screen shot shows a sample About Page:
In an iOS device, when you click a menu option, button or link within the app, the app's About Page opens in the device's default Settings Page as shown in the following screen shot:
Send Logs
The Send Logs feature enables end-users to send the mobile app's logs to the support team when there is an issue with the mobile app. The end users can send the app's logs by clicking a menu option, button or link within the app. The following screen shot shows a sample app error log email:
Refer the following pages: